blog dot will boyce dot com

On my way out today, and decided to check my post.. A rare occasion, but it happens now and then.. Low and behold, I have mail! I unlock the postbox and grab the post; “2 letters for me! Result” I let out! But the best was yet to come…. I flicked through the letters to see the second on bore a stamp… But not just any stamp, the stamp of the snack-giants themselves… Heinz! I opened it with haste….

Dear Mr Boyce

Thank you for contacting us with regard to our Baked Beanz in Tomato Sauce. We are sorry to learn that our product did not meet our normal high standards.

May we assure you that we take the greatest care to ensure that our products are always of the quality that you would expect from us. We take our responsibilities to our consumers very seriously indeed and you may be assured that your complaint will be referred to the factory of origin for investigation.

We are very sorry that you have had this experience with our product and hope that your will accept the enclosed voucher in accordance with our money back guarantee.

We hope that your confidence in our products will soon be restored and that you will continue to enjoy them in the future.

Yours sincerely
Elaine Roby
Consumer Care Co-ordinator

Unfortunately, It’s not a hamper, but a √Ǭ£2 voucher for Heinz products will do me nicely, especially since I only paid like 50p for the tin of beans! Kinda wish the paper had been bean-printed, as opposed to plain white paper.. Bit boring to be honest.. I also gave Heinz a link to my previous article and invited them to comment, but nothing.

Anyways, thanks very much Heinz! You’ve fully redeemed yourself, and I look forward to enjoying √Ǭ£2 worth of Heinz goodness!